Security and Privacy at DataGOL
Security is at the heart of what we do—helping our customers improve their security and compliance posture starts with our own.
DataGOL's Security and Privacy teams establish policies and controls, monitor compliance with those controls and prove our security and compliance to third-party auditors.
Our policies are based on the following foundational principles:
Access should be limited to only those with a legitimate business need and granted based on the principle of least privilege.
Security controls should be implemented and layered according to the principle of defense-in-depth.
Security controls should be applied consistently across all areas of the enterprise.
The implementation of controls should be iterative, continuously maturing across the dimensions of improved effectiveness, increased auditability, and decreased friction
Data Protection
Data at rest
All datastores with customer data, in addition to S3 buckets, are encrypted at rest. Additionally, sensitive data is protected with field-level encryption.
This means the data is encrypted even before it hits the database so that neither physical access, nor logical access to the database, is enough to read the most sensitive information.
Data in transit
DataGOL uses TLS 1.2 or higher everywhere data is transmitted over potentially insecure networks. We also use features such as HSTS (HTTP Strict Transport Security) to maximize the security of our data in transit. Server TLS keys and certificates are managed by AWS and deployed via Application Load Balancers.
Secret management
Encryption keys are managed via AWS Key Management System (KMS). KMS stores key material in Hardware Security Modules (HSMs), which prevents direct access by any individuals, including employees of Amazon and DataGOL. The keys stored in HSMs are used for encryption and decryption via Amazon’s KMS APIs.
Application secrets are encrypted and stored securely via AWS Secrets Manager and Parameter Store, and access to these values is strictly limited.
Product Security
Penetration testing
DataGOL engages with one of the best penetration testing consulting firms in the industry at least annually.
All areas of the DataGOL product and cloud infrastructure are in-scope for these assessments, and source code is fully available to the testers in order to maximize the effectiveness and coverage.
Vulnerability scanning
DataGOL requires vulnerability scanning at key stages of our Secure Development Lifecycle (SDLC).
Enterprise Security
Endpoint Protection
All corporate devices are centrally managed and are equipped with mobile device management software and anti-malware protection. Endpoint security alerts are monitored with 24/7/365 coverage. We use MDM software to enforce secure configuration of endpoints, such as disk encryption, screen lock configuration, and software updates.
Secure remote access
DataGOL secures remote access to internal resources using Tailscale, a modern VPN platform built on WireGuard. We also use malware-blocking DNS servers to protect employees and their endpoints while browsing the internet.
Security education
DataGOL provides comprehensive security training to all employees upon onboarding and annually through educational modules within DataGOL's own platform. In addition, all new employees attend a mandatory live onboarding session centered around key security principles. All new engineers also attend a mandatory live onboarding session focused on secure coding principles and practices.
Identity and access management
DataGOL uses Okta to secure our identity and access management. We enforce the use of phishing-resistant authentication factors, using WebAuth exclusively wherever possible.
DataGOL employees are granted access to applications based on their role, and automatically deprovisioned upon termination of their employment. Further access must be approved according to the policies set for each application.
Data Privacy
At DataGOL, data privacy is a first-class priority—we strive to be trustworthy stewards of all sensitive data.